Careers
Account Manager (Talent Acquisition - Investment Bank)
Salary Competitive Package
Location Hong Kong
FULL_TIMEConsultant Resource Solutions
JobRef 4961
Date Posted 25 March 2024
hong-kong recruitment/financial-services-recruitment 2024-03-25 2024-05-24 banking Hong Kong HK Resource Solutions https://www.resourcesolutions.com https://www.resourcesolutions.com/content/dam/resource-solutions/global/images/logos/web-logos/square-logo.pngAre you ready to take your career to the next level? Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world’s leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, flexible working If you are ambitious, curious and dare to do different, we want to meet you.
Resource Solutions is a global leader in RPO solutions, helping some of the world’s leading companies to recruit the talent they need to succeed. So, if you’re looking for the opportunity to reach your full potential, we are the solution.
Role Summary
As an Account Manager here, you’ll have the opportunity to shape recruitment strategies for big, household name clients. This is a hands-on role that will see you handling all aspects of recruitment as well as building robust relationships and looking at the bigger picture. If that sounds like you, this is an opportunity to develop and progress rapidly. We have a fantastic track record of home-grown senior leaders.
Responsibilities:
Operations
- Understand all policies and processes across account functions to ensure alignment to contracted services and consistent training / documentation; become a high-level subject matter expert for end-to-end account operations.
- Ensure on-going maintenance of complete and comprehensive documentation covering all policies and process; ensuring appropriate controls are in place to guarantee only up-to-date tools, process maps, templates, and references are utilised by the team.
- Support with develop and delivery of operational training to team as required.
- Continually review governance monitoring and improvement initiatives, identifying trends and adapting as needed to address challenges faced by the team.
- Implementation of standard operating procedures (e.g., document storage, BCP, account governance) to ensure operational risk is mitigated and to drive consistency.
- Responsibility for updating the Risk & Issues log, looking at issues and working with managers to recommend routes for improvement.
Projects
- Manage account project backlog, defining priorities and assigning owners across a dynamic range of initiatives and improvements.
- Lead pivotal projects and complex programmes of work personally.
- Provide regular project updates to client sponsors and RS colleagues.
- Encourage and embed cultural change to increase compliance and adherence to process changes and project updates.
Team management
- Manage a broad portfolio of teams covering recruitment and operations, onshore and offshore.
- Carry out performance reviews, setting objectives and determining bonuses.
- Support the development of every individual in your team, creating and adhering to robust development plans.
Essential Requirements:
- At least 10 years recruitment related experience in RPO or in house, with a minimum of 5 years managerial experience.
- Experience working in a highly regulated and complex matrix organization.
- Experience in engaging senior client stakeholders with a high level of credibility.
- Well organized, detail minded and strong processes management skills.
- Extensive experience building strategic partnerships with key stakeholders, keeping them informed about all recruitment developments.
- Commercial awareness and ability to interpret MI data to stakeholders and provide solutions to enhance the team’s productivity.
- Proven leadership ability in driving delivery and financial performance.
- Previous experience implementing new Applicant Tracking Systems is highly desirable.
As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Should you not wish to have your profile maintained in our database please contact us at For further information about how your data will be handled, please refer to our Privacy Policy (robertwalters.com.sg)
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Salary: Competitive PackageLocation: Hong KongDate posted: 24 March 2024Are you ready to take your career to the next level? Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world’s leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, flexible working If you are ambitious, curious and dare to do different, we want to meet you.