In August 2021, Nick Nassi made the leap from a boutique recruitment agency with around 40 recruiters to Resource Solutions, which has a global footprint in 31 countries. Nick explains how his role as a direct recruiter blends the exciting opportunities of an industry-leading RPO with the benefits of a tight-knit team.

How would you describe your role?

Basically, as direct recruiters, we are an extension of the on-site team for our clients. We act as a recruiter for the client and reach out to all candidates on behalf of the on-site team, who are focused on managing the relationship with the client.

What does a regular day look like for you?

We normally start the day with our daily huddle, meeting our team and going through our priorities for the day. It’s a chance to catch up in the social aspect, given that we’re all working remotely – half of our team is in South Africa, the other half is in the UK. I tend to spend the rest of the day having meetings and speaking to hiring managers and on-site colleagues. We discuss vacancies and try to understand the client’s needs, around cultural alignment and skills. There’s also the candidate outreach part of the job. I’ll search job boards, connect with candidates via LinkedIn and have loads of conversations with them all day.

How did you come to work for Resource Solutions?

One of my old colleagues at my previous company joined Resource Solutions as an on-site recruiter, and I started hearing loads of good things about the business. 

When I saw the advert for this role, there was one thing that stood out for me. There was one line they used, “A global company where everybody knows your name”. When I read that, it really attracted to the role. Perhaps more to the company, to be honest.

How has remote working impacted your role?

The team is based in Manchester, and I live in Scotland. I come down to see the team every month or so, just to get that team buzz from working side by side.

I don’t think it affects my work. I think it makes me focus more than I probably used to. Recruitment is quite a social role, so when you work in an office, there is a strong sense of camaraderie among colleagues that frequently leads to conversation. By working from home, I have a chance to get my head down and deliver more effectively. Although it’s still really nice when I do get to go in and meet with people.

What do you enjoy most about your role?

Because I don’t sit on any particular account, I think the best part is you still get that smaller agency feel. You’re working with loads of different clients, but at the same time, you’re supporting very big clients who are committed to working with you. You get a shot at some very good roles before they are released out.

Was the role everything you expected?

It was definitely more than I expected. I made a jump from an agency with about 40 people –probably even less by the time I left, with Covid and everything. From the moment I joined, the volume of people was the biggest surprise. Resource Solutions has over 1,000 employees, all over the world, in so many different locations. I didn’t realise the extent of the role, the opportunities that come from being part of this team, and how the team would develop and contribute to the growth of the business.  

What kind of career path do you see for yourself at Resource Solutions?

In the short term, I want to develop as a recruiter. Maybe take a few people under my wing and more junior recruiters develop, and as the team grows, take more responsibility. In the long term, I’d like to have a team of my own.

What advice would you give to someone considering a career in recruitment?

The most important thing is having the drive, but personality goes hand in hand with that. If you're a people person by nature, then don't change that for anything, because people in business will love you. A manager will love you and will want to work with you if you have both the drive and the personality. If you don't have the most extroverted personality, I'd recommend smiling more. It can work wonders. 

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