We're delighted to have won the EMEA Business Partnership Excellence – Finance Award alongside HSBC MENA at the HRO Today Association Awards EMEA 2022.  

For more than 15 years, the HRO Today Association has recognised accomplishments in human resources and leadership across North America, EMEA, APAC, and MENA. We’re especially proud to win in the Business Partnership Excellence category as it reflects both the quality of our solutions and the strength of our business partnerships. 

We’ve been working closely with HSBC since 2017 to deliver a full, end-to-end RPO programme across Algeria, Bahrain, Kuwait, UAE and Qatar. Additionally, our Account have overseen several continuous improvement initiatives in areas such as candidate experience, hiring times, diverse hiring and technology integrations. 

Graduate hiring 

Our 12-month graduate hiring programme consisted of creating bespoke online attraction campaigns, running assessment centres, developing relationships with high-calibre universities, and spearheading onsite campus events to connect with their most promising students.  

Gender diversity 

Improving gender diversity is another key strategic objective for HSBC. In order to help them increase the number of women they hired in to the business, our Account team used tools to analyse job adverts and assess readability and use of gender-biased language. We also amended their job adverts to reduce any unconscious gender bias and ensure the language encourages female candidates to apply.  

Innovative technology 

We utilised technology to deliver a more streamlined and effective user experience across the recruitment journey, including pre-screening and video interviewing tools. This use of technology has provided a faster turnaround time and enables our recruiters and hiring managers to do screening on the go, while giving flexibility to candidates.  

Kristen Buckheit, EMEA Managing Director at Resource Solutions, comments: 

“Winning in the Business Partnership Excellence category is testament to how our collaboration with HSBC has developed and matured over the last five years. Our teams form genuine strategic partnerships with our clients and I’m delighted to see them receive external recognition – not just for delivering best-in-class hiring experiences, but also for proactively contributing to valuable initiatives, from gender diversity to the introduction of innovative technologies.”   

“Thanks to our Market Intelligence provision, we’ve helped HSBC to make decisions based on rich data and trend insights. Our collaborative approach has been the driving force behind the successful and market-leading delivery of the bank’s workforce initiatives in the region.” 

At Resource Solutions, we’re 100% focused on providing sustainable recruitment solutions, reliable best-in-class service delivery, and building future-focused, agile RPO models that align with our client growth strategies. This laser focus on sourcing and securing critical and volume talent needs enables us to co-drive strategic client talent agendas.   

We look forward to the HRO Today Association Awards APAC 2022 ceremony on December 15th 2022, where we are once again nominated in the Business Partnership Excellence category.