Resource Solutions secures spot on HRO Today’s 2022 Baker’s Dozen

Written by Hazel Crone  • RS News  • 15 September 2022

As a leading global provider of outsourced recruitment and consultancy solutions, Resource Solutions is thrilled to be featured in HRO Today’s 2022 Baker’s Dozen.

Every year, these awards rank the industry’s best players based on customer satisfaction in such areas as Recruitment Process Outsourcing (RPO) and Managed Service Programmes (MSP).

Resource Solutions has been named a top provider on HRO Today Enterprise Baker’s Dozen list for an eighth consecutive year, accentuating the strategic partnership we bring to organisations. Each year, the ranking inspires us to maintain our culture of continuous improvement and innovation to ensure we provide even more value for clients.

We’re proud to rank third in the Breadth of Services category in recognition of our extensive efforts to redefine our product offering. This marks a six-place improvement year-on-year and demonstrates our commitment to increasing the ways in which we can partner with organisations to achieve not only their hiring ambitions, but also their strategic business objectives. Our ranking in the Baker’s Dozen demonstrates our ability to compete and innovate in a time of shifting market conditions and broad customer requirements.

In order to determine an overall ranking, HRO Today analyse results across three subcategories: breadth of services, deal size, and quality of service. Using a predetermined algorithm that weighs questions and categories based on importance, they calculate scores in all three subcategories as well as an overall score. The Baker’s Dozen Customer Satisfaction Ratings are based on those scores.

Norma Gillespie, our CEO, comments:

“This year, Resource Solutions’ activity has been guided by our mission to enable people to work and get back to work. With this recognition from HRO Today, I’m delighted that our focus has been rewarded. We’ve driven performance for our clients while addressing barriers to work across all our regions by moving to a simpler, global business model and a connected technology platform, while strengthening client relationships with a broader range of consultancy products.”

“I’m excited to continue developing purpose-led programmes and initiatives that champion underrepresented talent, as well as investing in our own people – who I hope will also take great pride and motivation from this achievement.”

Resource Solutions is uniquely positioned to provide innovative recruitment solutions for a wide range of talent acquisition needs. In addition to earning consistently strong rankings in the Baker’s Dozen, our RSConsultancy arm has collected numerous earned awards and nominations over the last few years for our work in diverse hiring, particularly for our Recruitment Inclusivity Audit. 

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