Onboarding Team Leader
Location Hong KongFULL_TIME
Consultant Rebecca Harper
Date posted 28 March 20192019-03-28 2019-05-27 human-resources-and-personnel Hong Kong HK GBP 50000 70000 70000 YEAR Resource Solutions https://www.resourcesolutions.com
As Onboarding Team Leader you'll be managing a team of accomplished Recruitment Coordinators and making sure that everything runs smoothly and that the very highest standards of customer service are maintained for our client, a global investment bank.
As Onboarding Team Leader, you'll be responsible for overseeing process for all permanent and campus hires up to and including MD level ensuring that each candidate receives an exemplary service that reflects the client’s values.
- Engaging with Recruiters and Recruitment Coordinators to supporting the onboarding process
- Updating the client relevant systems in a timely manner ensuring that all information is accurate
- Liaising with relocation and immigration providers when required
- Raise requests for systems access and security access, using systems interfaces where possible
- Final transfer and handover of onboarding file to the Client’s HR team ensuring that all SLA’s are met and/or exceeded
- Offering a white glove / concierge service to senior level candidates as required
- Organise and deliver Monday Orientation of new joining staff
- Ensuring that all communications to candidates reflect the clients values’ at all times
- Ensure onboarding trackers and systems are completed in a timely manner by the team
- Work with client contacts to manage exceptions in a timely manner
If you didn't know already, we specialise in providing global Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions. We've been partnering with the Human Resources departments of the biggest global companies for the best part of 20 years.
You can find out more about our services and global reach on our website. We would also urge you to read some of our people stories, so that you can get a real feel for our company. You might also want to read our '20 Reasons Why You Should Join Resource Solutions' article (we didn't have enough room to include them all here).
We believe in promoting from within - you too can become one of our future stars.