Learning and Development Consultant
Consultant Joanne Pancrudo
Date posted 02 July 20192019-07-02 2019-08-31 recruitment-consultancy Makati National Capital Region PH 1226 PHP 35000 65000 65000 MONTH Resource Solutions https://www.resourcesolutions.com https://www.resourcesolutions.com/web-logos/square-logo.png
The L&D Ops Team has a global remit across the entire population of 1800+ people within the Resource Solutions Business. The department is part of the Group HR Team and has close ties with Resource Solutions Central Management Team (CMT). The role is designed to support the Operational Learning & Organisational Development Manager, APAC to actively engage Resource Solutions staff to educate and facilitate operational training across APAC. Key elements of the role require the role holder to organise a training calendar to deliver a variety of courses across On-site teams, GSCs and Head Office. In addition, the role will support the department during the implementation and stabilisation period of new or enhanced services to external clients, ensuring sign off on all operational decisions made during the implementation and taking the new service through a stabilisation period resulting in a fully functioning solution that can be transitioned to a Business as Usual (BAU) state to Operations. This person will be expected to assist in classroom style workshops as well as creating, updating and structuring effective blended learning content to address operational skill gaps. We are looking to build our online self-managed learning content to compliment the classroom and on the desk training.
Learning & Development Training
► Work closely with Line Manager to set up, make room bookings and to assist in delivering Corporate Induction in APAC
► Assist Manager to working across the existing client accounts delivering collateral via Small group presentation, Webex and Digital
► Conduct learning and performance needs analyses.
► Work closely with Line Manager to develop a thorough Skills Needs Analysis (existing and new team members, including workers impacted by TUPE)
► With Line Manager identification of required Resources (technology, people, materials, rooms etc) for delivery of new implementation projects
► Develop client-specific training materials