Do you want a career that offers constant development? With a company that’s growing fast all over the globe. Do you want to work with the biggest clients? The coolest technology? The most innovative projects? Do you want global career moves? A smarter work/life balance? Or maybe you just want to be part of a team redefining work so everyone can have a lifetime of opportunity? Are you ready to take your career to the next level? Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world’s leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, flexible working If you are ambitious, curious and dare to do different, we want to meet you.

Responsibilities:

Service Delivery

• To be accountable for the service delivery of the Resource Solutions team and relationship management with the client at all levels
• Management of the vendor managed recruitment process
• To provide superior service and develop strong relationships with key stakeholders
• Delivering full compliance with the Service Level Agreement Between Resource Solutions and the client
• Act as central point of contact for escalated issue resolution

Client Drivers & Initiatives

• Regularly meeting with stakeholders, hiring managers, partners to promote the new recruitment model
• Continue to develop the Resource Solutions profile within MMC
• Building and maintaining internal relationships with the client
• Acting as the interface to HR community / Line Management / Resource Solutions Management

Process

• Educating the stakeholders for the new recruitment process
• Full management of the vendor recruitment cycle
• Management of the agencies – ensuring they are adhering to their program requirements
• Scheduling and tracking all interviews for the hiring team
• Dealing with all extensions / terminations
• Induction of the new workers
• Dealing with any query management / escalations
• Management of the shared inbox (if necessary)
• Responsible and accountable for the integrity of data on all recruitment related systems, Resource Solutions or client systems
• Running any ad-hoc reports for the client

Essential Requirements:

• Solid end to end recruitment experience, Ideally experience working within (or closely with) MSP programs
• An understanding of the contractors recruitment market is definitely an advantage
• Effective and clear communicator, with excellent stakeholder and vendor management skills
• Experienced with compliance issues in the area of flexible staffing solutions
• Detail minded and able to juggle between recruitment and HR administration work