
Careers
Regional Recruitment Account Manager (Global Investment Bank)
Salary Competitive package
Location Hong Kong Island
FULL_TIMEConsultant Resource Solutions
JobRef 281
Date Posted 10 January 2023
hong-kong human-resources/recruitment 2023-01-10 2023-03-11 banking Hong Kong Island HK Resource Solutions https://www.resourcesolutions.com https://www.resourcesolutions.com/content/dam/resource-solutions/global/images/logos/web-logos/square-logo.pngDo you want a career that offers constant development? With a company that’s growing fast all over the globe. Do you want to work with the biggest clients? The coolest technology? The most innovative projects? Do you want global career moves? A smarter work/life balance? Or maybe you just want to be part of a team redefining work so everyone can have a lifetime of opportunity?
Are you ready to take your career to the next level?
Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world’s leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, flexible working
If you are ambitious, curious and dare to do different, we want to meet you.
About the Role:
The Account Manager’s responsibility it so manage the efficient and effective running of the onsite Recruitment teams across APAC region. The Account Manager should consistently strive to drive exemplary service delivery and implement best practice processes:
- To provide superior service and develop strong relationships with all key stakeholders
- Actively contribute to the implementation of strategic initiatives to improve recruitment outcomes for the Client.
- To manage team effectively, encouraging focus on delivery and results
- Ensure meaningful MI information and reporting is produced that measures and reflects the value Resource Solutions adds to the client
- Identify and follow up opportunities to upsell and cross-sell Resource Solutions services
Responsibilities:
- All day-to-day activity for the recruitment of permanent staff
- Advising on recruitment strategy and sourcing techniques for all permanent roles
- Advising on market trends and skills
- Creating, reviewing and updating recruitment processes to ensure best practice, internal policy compliance and external legislative compliance
- Producing and updating guidance manuals for all user groups of the Resource Solutions service
- Various in-depth reporting – financial, headcount, HR, Robert Walters master vendor performance where appropriate
- Escalation of HR/ recruitment issues
- Ensuring full compliance with the Service Level Agreement
- Conducting HR interviews at final round for all permanent roles
- Working alongside client sponsors, keeping them updated regularly about the status of recruitment
Recruitment Process Management:
- Ensuring all approved roles are advertised internally and on external careers site and vacancies are recorded on the ATS
- Screening of CVs in line with line managers’ requirements, meeting with suitable candidates for initial screening interview and recording of all direct recruitment activity on The ATS
- Liaison with line managers to ensure feedback is given on all CVs and interviews
- Managing offer process – including providing up to date salary/rate and market information, and comparison data from recent hires in the business area
- Provision of regular commentary on direct recruitment activity to Operations Director / Account Manager to include number of roles filled by: referral, internally and via directly sourced methods, cost savings via direct recruitment, new initiatives to attract candidates
- Providing strategic partnership with key stakeholders, ensuring they are kept abreast of all recruitment developments
- Ad hoc project work as given by the business and account manager from time to time
- Recommendations of service needs, training, Resource Solutions process, client process
- Management of all internal and external speculative applications
- Monitoring visa expiry dates
Vendor Management:
- Managing and optimising PSL vendor relationships to ensure a motivated supply chain providing best quality resources
- Preparing and conducting regular vendor performance reviews to ensure the client is receiving the best service
- Ensure all external suppliers on the PSL have signed client Terms of Business
- Producing and updating guidance manuals for vendors
- Facilitating agency briefings with hiring managers
- identifying potential new suppliers
Team management:
- Bi-annual performance reviews, including objective setting and bonus allocations
- General team management (weekly update meetings, holiday, sickness, discipline)
- Individual staff development, including cross skill training
- Ensuring 100% data integrity by team, such as rates, visas and nationality
Skills and Experience:
- A stable background managing lateral recruitment teams onsite or in-house in to the banking or financial services sector is essential
- Demonstrable communication and presentation skills
- A consultative approach to recruitment with proven best practice process knowledge
- Existing experience managing APAC wide recruitment and understanding of multiple geographies
- An existing network of banking professionals in the APAC market would be highly beneficial
- Proven stakeholder engagement and client relationship management experience
- Service driven approach to recruitment
Benefits:
- A unique opportunity to drive projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience
- A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you’ll be offered a competitive top salary and benefits package with bonuses/commission and fantastic incentives programme
- Private medical insurance
- A fantastic training and development programme
- Volunteer time off
- The opportunity to partake / qualify for our Global incentive weekend
- Employee wellbeing through various programmes
- You’ll have plenty of opportunities to progress your career, both in your country and other locations around the world. That’s the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, a specialist in RPO and MSP
“As a Disability Confident Employer, Resource Solutions is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.”
Resource Solutions – Leading recruitment outsourcing provider
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