We’re in a strong position in the market, and aim to build on that further still – developing quality solutions and driving service improvement, innovation and value in order to continuously exceed client expectations. Resource Solutions is committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment or health condition, please do not hesitate to let me know.

Function:

Our On-boarding Coordinators offer a candidate concierge service to support the on-boarding process by managing all administrative functions connected to the on-boarding process including

• Tracking and receiving all on-boarding requests
• Initiating all pre-employment screening
• Updating the relevant systems

Responsibilities:

• Engaging with Recruitment Partners, DB HR and the necessary vendors in conducting the on-boarding process for pre-identified candidates
• Generation of offer letters and new hire paperwork whilst ensuring quality control and relevant signatories internally
• Tracking and receiving all on-boarding forms and initiating background screening checks with the Pre-employment Screening provider
• Coordinating medical and criminal records checks for permanent staff
• Updating the client relevant systems in a timely manner ensuring that all information is accurate.
• Liaising immigration providers when required
• Liaising with the off-site team on the payroll processes
• Overseeing final transfer and handover of on-boarding file to the client’s HR team ensuring that all SLA’s are met and/or exceeded
• Offering a white glove / concierge service to senior level candidates as required
• Organizing and delivering new hire orientation
• Ensuring that all communications to candidates reflect the clients values’ at all times.
• Communicating with and updating key stakeholders across the business regularly on all in-progress candidates
• Completing any other tasks as requested in relation to the on-boarding of permanent hires
• Working to set time frames for daily and weekly deadlines.
• Ad hoc projects as requested

Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties. Please note, the requirements of this role may change over time and staff are required to comply with all such reasonable changes

Basic Qualifications:

• 18 months’ experience in a high volume administrative/customer service functions
• 18 months’ experience working in multiple computer systems/applications simultaneously
• 1 years’ experience working in a recruitment environment.
• All MS office tools including MS Word and Outlook skills
• Excellent verbal and written communication skills

Preferred Qualifications:

• Experience working in a RPO environment
• Previous experience working with applicant tracking systems
• Financial Services, Banking, Professional Services experience highly desirable

Resource Solutions Organizational Values

• Client Focused
• Dedicated
• Proud
• United

Resource Solutions Competencies

Drive for Results
Can be counted on to exceed goals successfully; very bottom-line orientated; steadfastly pushes self and others for results

Customer Focus
Is dedicated to meeting the expectations and requirements of customers; acts with customers in mind; establishes and maintains effective customer relationships

Ethics and Values
Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others

Integrity and Trust
Is widely trusted and is seen as a direct and truthful individual; can present the unvarnished truth in an appropriate and helpful manner; Keeps confidences and admits mistakes

Perseverance
Pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks

Peer Relationships
Can quickly find common ground and solve problems for the good of all; can represent their own interests and yet be fair to other groups; is seen as a team player, cooperative, easily gains trust and peer support, encourages collaboration and can be candid with peers